Instruction for using reseller panel
Instruction for using the Reseller Panel
This guide explains how to log in, top up your balance, place orders, and request cancellations.
2) Overview - what you can do in the panel
- Top up your balance
- Add orders and track their status
- Request order cancellations
- Check current prices, stock availability, and delivery times
Important: ADMIN NOTE
Always read the ADMIN NOTE section - it is updated from time to time and includes working hours, contact methods, and key order requirements (e.g. minimum coins needed on the customer account).
3) How to pay for orders - top up your balance
To place orders, you must first add funds to your balance. Follow the steps below:
1
Under CHOOSE CURRENCY, select your preferred currency from the dropdown list.
2
Click ADD BALANCE, choose a payment method, then click NEXT STEP and complete the payment.
3
After paying, please inform us. Click DECLARE PAYMENT and complete the form, or contact our manager/customer service and send proof of payment. After verification, your balance will be updated.
Done - your balance should be updated and you can start placing orders.
4) How to place orders
1
Scroll to YOUR ORDERS and click ADD ORDERS.
2
Choose the correct platform, enter the coin amount in K (example: 1,000K = 1 million), and enter the customer's current login details.
3
If you have multiple orders, click ADD NEXT ORDER to add another form. When ready, click PLACE ORDER.
You should receive an email confirmation for the orders placed. You can also track them under YOUR ORDERS on: supercoinsy.com/account/reseller
5) How to request order cancellation
If your customer wants to cancel an order after it has been placed/paid, you can request a cancellation from the YOUR ORDERS section here: supercoinsy.com/account/reseller
Alternatively, contact us to report a cancellation - we prefer email or Live Chat for cancellations.
Need help?
If you get stuck or notice any issues, contact our manager or customer service via Live Chat.
