FC 25 Troubleshooting Guide for Connection Issues

Have you ever received a message about being disconnected from EA Sports FC 25 servers? Or maybe you were kicked out during a game due to a loss of communication? If so, you should know that you are not alone. Many players face issues with unstable connections to the EA Sports FC 25 servers.

WHAT'S WITH THE CONNECTION PROBLEMS AT FC 25?

The most common problems include regular disconnections (especially at the end of matches), high latency, difficulties finding opponents, and problems accessing Ultimate Team, even when the EA servers are online.

Although EA servers are continuously being improved, problems can still occur. It's definitely worth checking your own settings to minimize the risk of such issues. Even if you have a high-quality connection and no issues in other games, this doesn’t guarantee optimal connectivity with FC 25.

Often, the source of the problem is a weak internet service provider or incorrect configuration. While this guide doesn’t guarantee a solution to all problems, many players notice improvements after following these tips. If your connection does not allow for smooth gameplay and you are tired of the recurring messages, this article is for you!

WHAT STEPS TO TAKE IN THE EVENT OF PROBLEMS?

Here’s a list of things you should do to fix or improve your connection to EA FC 25 servers:

1) Check the current server status

Before taking any action, check if the EA servers and the servers of the platform you're using are functioning properly.

How to check the PlayStation server status:

  1. Go to the PlayStation website
  2. Select the region of your account
  3. Check if the “Gaming and Social” section is marked in green.

How to check the Xbox server status:

  1. Go to the Xbox website
  2. Click on “Multiplayer gaming” and “Games & gaming”
  3. Ensure that all have the status “Up and running” (green).

If you find that the servers are working correctly, you can assume that the issue lies on your side. In this case, you should continue with our guide to find a solution to your problem.

2) Log in to a different account
Before wasting time on further steps to solve the issue with your internet connection, it would be worthwhile to check if the problem is indeed with your connection and not your account. If you can't access UT mode, create a new account and log in on the same device where the issue occurs. If the problem persists, you can be sure the issue lies with the internet connection, and you can follow the further instructions in this guide.

3) Improve your Wi-Fi signal quality
A weak signal can lower your gameplay experience in EA Sports FC 25. Check the signal strength, and if you have any doubts about its sufficiency, try to improve it. What can you do in this situation? Here are a few tips:

  1. Change the position of the console, router, or other internet connection source to be as close to each other as possible. Ensure there are no metal objects in their path, and don’t place the devices close to a wall (p.s. a glass table can also interfere with the signal, so if your router is on one, change its location as soon as possible).
  2. Temporarily turn off other devices using the same wireless network.
  3. If possible, change the wireless network channel you are using. For example, a 2.4 GHz channel may have more interference than a 5 GHz channel.
  4. Consider using a signal booster for your network. There are many devices on the market that can help you extend the range of your home Wi-Fi network and solve the problem of a weak signal. This solution may work if you can't change the location of your devices.

4) Use a wired connection
Most players use a wireless internet connection. While it is convenient and practical, it can significantly slow down your connection. A wireless connection is also more susceptible to device conflicts within the router.

Try connecting your device directly to the router using a proper Ethernet cable. On consoles, you may need to configure a wired connection. If you have already been using a wired connection, we recommend changing the cable to a different one.

5) Turn off background programs
This solution is only for players on the PC platform. If you have several other applications running in the background during gameplay, it may cause noticeable drops in performance. More demanding programs can even strain your internet connection or cause the game to shut down.

If you are facing the above-described problems, we recommend turning off background programs, ideally before launching the Origin/Steam platform, to ensure the best performance and smooth gameplay. If you use third-party programs for the security of your computer, consider adding the Origin/Steam application as “safe.”

6) Add an exception to the firewall
This step applies only to PC players. If you are playing FC 25 on a computer, add the game to the exceptions list in the system firewall. To add FC 25 to the exceptions in the Windows firewall, follow these steps:

  1. Open the Windows Start menu and type “firewall,” then select the appropriate option.
  2. In the Windows Firewall window, click “Allow a program or feature through Windows Firewall.”
  3. Then click “Change settings.”
  4. Click “Add a program…” in the bottom right corner.
  5. Select “FC 25” and add it to the exceptions list.

7) Simplify your setup
Your router or gateway may have difficulty forwarding the internet connection. To see if this is the issue, try one of the following actions and then check the connection again.

  • Wired connection:

Temporarily disconnect all devices from the router, leaving only the cable connecting the modem, computer, or Xbox/PlayStation console.

  • Wireless connection:

Temporarily disconnect all devices using the wireless network, except for the console/computer.

8) Perform an internet connection test
Before moving on to more advanced solutions, it can be crucial to check your connection speed. This is one of the first questions EA support will ask if you contact them. You can use built-in tools on your computer or use advanced applications like UOTrace, but the simplest option will be the official tool created for this purpose.

The application generates a report on the quality of your connection based on your FC Online matches, showing your connection rating and your internet service provider's (ISP) rating, compared to other providers in your region.

The connection rating is a simple-to-understand summary of the quality parameters that can affect the stability and quality of online connection. The scale ranges from 0 to 100, with 80 being the minimum value guaranteeing smooth gameplay.

9) Increase bandwidth
Bandwidth determines the amount of data transmitted over your internet connection. When someone in your home is browsing the internet or using a set-top box, they are using bandwidth that could be used by your console/computer. If your bandwidth is limited or highly variable, it can affect the smoothness of FC 25 matches.

If you are having trouble with gameplay in FC 25, check if other computers and devices in your home are downloading, streaming, or transferring files during your game, and whether other devices are overusing your internet connection.

10) Open network ports
Ports are the “endpoints” for network connections. Each has a “port number,” which serves as an address, directing the flow of data on the internet. If you are having trouble connecting to an online game or with other players, you may need to open the following ports:

PC Steam

  • UDP: 3659, 9000-9999, 27015, 27031-27036
  • TCP: 3569, 8080, 9946, 9988, 10000-20000, 27015, 27036, 42124

PC Origin

  • UDP: 3659, 9000-9999
  • TCP: 3569, 8080, 9946, 9988, 10000-20000, 42124

Xbox

  • UDP: 88, 500, 3074, 3544, 3659, 4500
  • TCP: 3074, 3659

PlayStation

  • UDP: 3074, 3478-3479, 3659, 6000
  • TCP: 1935, 3478-3480, 3659, 10000-10099, 42127

11) Enable/Disable UPnP
Universal Plug and Play (UPnP) is a standard that facilitates communication between routers. When multiple devices are on the same network, problems with disconnecting players from the server can occur. This can often be resolved by activating UPnP on the router and ensuring that all connected devices support UPnP and have this feature enabled.

On the other hand, sometimes sporadic connectivity issues or in-game delays can arise, and one solution might be to disable UPnP.

If you experience connectivity problems while playing FC 25, check if UPnP is active, and then try enabling or disabling this feature:

  • Log in to your router’s admin page;
  • Find the “UPnP” section, usually available in advanced settings;
  • Enable or disable the UPnP feature;
  • Restart your console and relaunch FC 25.

12) Try a direct connection to the modem
If your console/PC connects to the Internet via a router or bridge, try connecting it directly to the modem, bypassing these devices.

To do this, connect one end of a network cable to the console/PC and the other directly to the modem. If you notice an improvement in performance, the issue may lie with the router or bridge. In this case, consider replacing them or see if you can connect your device directly to the modem.

13) Assign a Static IP Address

Assigning a static IP address will allow your router to recognize your console/computer more easily.

How to assign a static IP address:

  • Turn on the console/PC and go to network settings.
  • Write down the IP address, subnet mask, and gateway address.
  • Write down the DNS code.
  • Turn off the console/PC.
  • Log in to your router's admin page.
  • Find the "DHCP reservation" section, usually in advanced settings.
  • Enter the console's/PC's IP address, then enter the MAC address (available in the console/PC network settings).
  • Save the changes.

14) Optimize MTU

The Maximum Transmission Unit (MTU) refers to the largest size of a data packet that can be transmitted over a given protocol level. A too high MTU value can lead to packet fragmentation and data loss in the connection.

To find the optimal MTU value and set it on your console, follow these steps:

  • Open the Run dialog on your computer by holding down the Windows key and pressing R, type "CMD" and press Enter;
  • Enter the command ping www.google.com -f -l 1500. You should see a message about "100% packet loss";
  • Decrease the value by 10-15 until the packets stop being fragmented and are received in full;
  • Gradually increase the value until packet fragments start appearing again;
  • Add 28 to the final value to get the optimal MTU setting;
  • Go to your console's settings and configure a new internet connection or edit the existing one;
  • Change the option from automatic to custom, and then set the MTU value to the optimal value obtained.

15) Consider Changing Your Internet Provider

If none of the recommendations in the FC 25 connectivity guide have yielded results, contact your Internet Service Provider (ISP). Describe the problem and ask for help. You can also request a software update for your router or a hardware replacement.

If the issue persists, consider changing your internet provider. Before making a decision, use EA's tool to check which ISP performs better in your area. Talk to other players and analyze their opinions about different providers. Although it's not an ideal solution, it might be the only way to ensure smooth gameplay in FC 25 if it is a priority for you.

CONCLUSION

If you are already confident that the game will run smoothly, we invite you to purchase FC 25 from our shop - www.supercoinsy.com.
Take advantage of our offer and join the best online games!

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