Terms of Selling Coins

Coins Sale Terms and Conditions – SuperCoinsy Platform

§1. General Provisions

  1. These terms and conditions (hereinafter referred to as the “Coins Sale Terms”) define the rules for the sale of coins (virtual currency in the EA FC game) by users (hereinafter: the “Seller”) on the SuperCoinsy platform, operated by NXPR Virtual Commerce LTD, registered in Limassol, Cyprus.

  2. The Coins Sale Terms apply independently of the Platform Terms (governing the Purchase Intermediation Service) and the Model Product Sale Agreement. In matters not regulated herein, the aforementioned documents shall apply accordingly.

  3. The Operator acts solely as the representative of the Buyer, within the meaning of Article 3(b) of the PSD2 Directive, and is not a party to the Coins Sale Agreement.

§2. Technical Obligations of the Seller

  1. In order to execute a transaction, the Seller is required to provide access to their EA FC game account via WebApp for the duration of the coins transfer.

  2. From the moment the order status changes to “accepted and pending” or “in progress,” the Seller must:
    a. refrain from logging into the Ultimate Team mode;
    b. refrain from changing login credentials (including passwords);
    c. refrain from any actions that may limit the Operator’s access to the account.

  3. The Seller is advised not to list cards on the transfer market within 24 hours prior to or during the coins transfer process.

  4. In case of a breach of the above obligations, the Operator may settle the transaction solely based on the amount of coins actually transferred, regardless of the original order value.

§3. Account Ban Risk and Payout Policy

  1. The Seller acknowledges that selling coins may result in a permanent ban of the game account by the game publisher. The Operator bears no responsibility for the consequences of such a ban.

  2. If the Seller’s account is banned during the coins transfer process, the following settlement model applies:

    a. If the order value is lower than the specified “ban loss coverage” amount – the full order value is paid out, regardless of the transfer stage.

    b. If the order value is higher than the “ban loss coverage” amount:

    • if the transferred value is less than or equal to the coverage limit – the payout equals the coverage amount;

    • if the transferred value exceeds the coverage limit – the payout equals the actual value of transferred coins;

    • if the full transfer is completed – the entire order value is paid.

  3. The payouts described in this section represent compensation for the executed portion of the transaction and do not constitute damages, refunds, or warranty claims.

§4. Account Access Interruptions and Delays

  1. If access to the Seller’s account is lost after the order is accepted, the Seller must restore access within 24 hours of the issue being reported by the Operator.

  2. If access is restored after this deadline and the current coin buyback rate has changed, the Operator reserves the right to settle the order at the updated rate effective at the time of re-access.

§5. Ownership of Coins and Seller’s Responsibility

  1. The Seller represents that:

    • they are the sole legal owner of the coins;

    • the account has not been acquired from a third party without consent;

    • the coins are not derived from illegal sources and are free from any third-party claims.

  2. The Operator reserves the right to suspend the transaction if there are reasonable doubts regarding the origin or legality of the coins or account.

§6. Coin Amount and Transfer Precision

  1. The Operator makes every effort to transfer exactly the amount of coins declared by the Seller.

  2. Due to technical limitations of the EA FC game — especially with small quantities — slight deviations of up to 10% may occur.

  3. If more coins are transferred than declared, the Seller will receive a proportionally increased payout based on the actual amount of coins transferred.

§7. Payment Terms

  1. The payout is processed within 2 business days of the completed coins transfer. In most cases, payouts are executed within a few hours.

  2. Bank transfer processing time may take up to 3 business days, depending on the banks involved.

  3. In the case of payout in Bitcoin (BTC), the exchange rate used is the one from Binance (https://www.binance.com) at the moment the payout is confirmed by the Operator. Conversion is based on the BTC/PLN or BTC/EUR pair, depending on the payout currency.

  4. The Operator is not liable for Bitcoin market volatility or exchange rate discrepancies resulting from time delays in payout execution.

  5. Bank transfers without additional fees are available only to European countries. For accounts located outside of Europe, the Operator may deduct the transfer fee from the payout, after notifying the Seller in advance.

§8. Limitation of Liability

  1. The Operator shall not be held liable for:

    • actions or omissions of the game publisher (including bans);

    • any indirect or consequential losses, including lost profits (lucrum cessans);

    • damages arising from loss of account access;

    • game or platform bugs, disruptions, or technical failures.

  2. The Operator’s liability is limited to the amount corresponding to the actual value of coins transferred from the Seller’s account.

§9. Final Provisions

  1. The Operator reserves the right to amend these Coins Sale Terms. Changes take effect upon publication on the website and the Seller’s acceptance before placing a new order.

  2. By accepting these Coins Sale Terms, the Seller confirms they have read and understood the Platform Terms and the Model Product Sale Agreement.

  3. These Coins Sale Terms are governed by the laws of the Republic of Cyprus, where the Operator is headquartered

 

 

Terms and conditions for the use of the Supercoinsy Platform - Intermediary Purchase

§1 General provisions

  1. These regulations (hereinafter: "Regulations") of the Internet Platform named "Supercoinsy" (hereinafter: "Platform") available at www.supercoinsy.com and www.supercoinsy.pl( under the tab "Regulations") define the rules of use of the Platform by the User, hereinafter: "User", with respect to the use of the Intermediary Buying Service.
  2. The operator of the Supercoinsy Platform is: NXPR Virtual Commerce LTD, Gladstonos, 83, 3032, Limassol, Cyprus, with identification number HE 459937 and tax number 60177007V.
  3. Through the Supercoinsy Platform, the Operator provides to Buyers an intermediary service for the purchase of Electronic Products from a supplier, hereinafter referred to as "Seller"  ("Intermediary Purchase").
  4. These Regulations set forth the rules for the provision of the Intermediary Purchase service.
  5. The Operator represents the Platform User ("Buyer") in concluding and executing and settling the contract for the purchase of an Electronic Product ("Product Purchase Contract") between such User as buyer and Seller.
  6. Thus, the Platform enables the Buyer to purchase - through the intermediation of the Operator - an Electronic Product worldwide, that is: virtual items, virtual currency for online games (hereinafter: "Games"), in particular Coins (coins) for EA FC games, boosting services, activation keys for online games and subscriptions.
  7. The Operator may represent in the case of one Electronic Product Purchase Agreement only one party to this agreement. It is not possible for the Operator to represent both the buyer and the seller at the same time. It is not possible within the scope of one contract to simultaneously provide the service of purchase agency for the Buyer and the service of sale agency for the seller.
  8. Only the Buyer and the Seller are parties to the Product Purchase Agreement. The Operator is not a party to the Purchase Contract, he acts only on behalf of, for and on account of the Buyer. He is authorized to conclude Purchase Agreements of Products with the Seller, as well as to make declarations of intent on behalf of and for the account of the Buyer to the Seller and to receive declarations from the Seller (within the scope of the Product Purchase Agreement), as well as to execute payments by collecting the purchase price of the Product from the Buyer and transfer it to the account of the Seller or another entity designated by the Seller ("Purchase Intermediation").
  9. Any actions with the Seller are performed by the Operator solely on behalf of, for and on account of the Buyer, as the Buyer's representative.
  10. Any content on the Supercoinsy Platform does not constitute an offer.
  11. Payment of the Purchase Price of the Product to the Seller shall be made exclusively through the Operator. For this purpose, the Operator is authorized to accept from the Buyer the amount of the Purchase Price for the Product and transfer it to the account of the Seller or any other entity designated by the Seller to execute the Product Purchase Agreement. The amount of the paid Price shall be transferred by the Operator to the Seller, according to the terms agreed between the Buyer and the Operator.
  12. The Products are not the property of the Operator. The Operator does not purchase the Product from the Seller. Ownership of the Product is transferred directly from the Seller to the Buyer.
  13. The Seller is solely responsible for the performance of the Product Purchase Agreement. He is a party to all claims of the Buyer.
  14. In particular, it is the Seller who is obliged to handle all complaints and returns. At the same time, the Buyer may authorize the Operator to file a complaint and to carry out the complaint procedure, in particular, to perform the return of the Product, to process any claims, including the request to replace the Product with a defect-free one or to obtain a refund of the Purchase Price and to accept a defect-free Product and to accept, on behalf of the Buyer, the return of the Purchase Price from the Seller and transfer it to the Buyer's account. Defect-free Products delivered by the Seller in the execution of a claim are not the property of the Operator.
  15. The Operator is not the importer of the Products, and is not obliged to pay customs duty and VAT on imports. All obligations for the payment of customs duties, VAT, taxes and any other charges related to the purchase of the Products shall be borne only by the Buyer. The Operator is not responsible for tax or customs debts, nor does it intervene in any way as to whether or who pays VAT and other duties, and has no knowledge in this regard. The Buyer herein is not entitled to any claims against the Operator relating to taxes on the purchase or sale of Products.
  16. The Operator is not obliged to issue VAT invoices as well as any accounting documents of the Buyer due to the fact that the Operator is not a party to the Product Purchase Agreement and acts on behalf of, for and on behalf of Buyer as its representative. These documents are issued solely by the Seller; the Operator may provide them to the Buyer on behalf of the Seller.
  17. All rights to the content on the Supercoinsy website belong to the Operator.
  18. Unless otherwise agreed by the Seller and the Buyer, the Product Purchase Agreement is concluded according to the model included in Appendix number 2 - Model Product Sale-Purchase Agreement.
  19. Payment Transactions made through the Intermediary are excluded from the application of Directive PSD2 - of the European Parliament and of the Council (EU) 2015/2366 of November 25, 2015 on payment services in the internal market, amending Directives 2002/65/EC, 2009/110/EC, 2013/36/EU and Regulation (EU) No. 1093/2010 and repealing Directive 2007/64/EC, for according to Art. 3(b), it does not apply to payment transactions from payer to payee through a commercial agent authorized - by contract - to negotiate or conclude transactions for the sale or purchase of goods or services on behalf of only the payer or only the payee. The Operator is a commercial agent authorized by the Buyer - on the basis of the contract (these Terms and Conditions) to enter into transactions for the purchase of Products on behalf of the Buyer only (making the payment, i.e. the payer), and the Operator may not at the same time represent the other party to the same transaction, i.e. the Seller.

§2 Payment

  1. The Buyer shall pay the Price in full. The execution of the Order is possible only after payment of the full Price. In case of partial payment of the Price, the Product purchase contract is not executed. In this case, the Buyer is obliged to pay the full amount of the Price of the Product within the period indicated by the Operator, and after its ineffective expiration - the Seller may withdraw from the Product Purchase Contract by making a statement to the Operator receiving it on behalf of the Buyer. In this case, the amount paid as partial payment of the Price will be returned to the Buyer.
  2. Payments of the Price shall be made by the Buyers in the following currency: EUR, USD, PLN, GBP, CZK
  3. The following forms of payment are acceptable:
    1. Cashbill;
    2. PayOp;
    3. NowPayments;
    4. PaySafeCard codes
    5. Coinbase;
    6. SC Points (internal means of exchange in the service)
  4. The date of payment of the Price is:
    1. in case of payment by bank transfer - the date of crediting the Operator's bank account with the transferred amount;
    2. in the case of fast payments - the date of crediting the settlement account belonging to the payment operator;
  5. The Order is forwarded by the Operator on behalf of the Buyer to the Seller and after payment of the Price, the Operator will inform the Seller that the payment has been settled and the Seller will be able to start processing the Order.
  6. Since the payment made by the Buyer for the Products should be made through the Operator's account, the Buyer authorizes the Operator to receive payments from the Buyer intended for the Seller and then transfer them to the Seller or another entity designated by the Seller. Thus, the Operator is authorized to receive payments of the Price from Buyers intended for the Seller for payment of the Price using bank accounts and other means allowing to accept payments (including those belonging to the Operator).
  7. The Operator is not responsible for the negligence of the bank, payment operators, payment agents or mobile operators.

§3 Delivery

  1. The Operator shall notify the Buyer of the expected date of delivery, indicating that it is the expected date, and provide him with the order number.
  2. The Product is delivered by the Seller directly to the Buyer.

§4 Statutory warranty and voluntary guarantee

  1. The Buyer shall be entitled to statutory warranty claims against the Seller, in accordance with applicable laws ("statutory warranty claims").
  2. The Seller shall be solely responsible for the performance of the Product Purchase Agreement. He shall be a party to all claims of the Buyer.
  3. The Seller may provide a voluntary guarantee  for the Product, under the terms of the guarantee card or other document sent with the Product. Exercise of rights under the  guarantee is carried out under the terms of the card/document. The Buyer is obliged to deliver the Product to the Seller at its own expense.
  4. The party to any claims under the warranty, guarantee or non-compliance of the Product with the Contract is the Seller. The Operator only acts as an intermediary between the Buyer and the Seller in the processing of the claim.
  5. If the Product has not been delivered to the Buyer, or the Product has been delivered in a defective condition, and the Buyer's claims are justified, the Seller may undertake to redeliver the defect-free Product to the Buyer without any charge to the Buyer.
  6. In the event that the Buyer, in accordance with the regulations on the conclusion of distance contracts, has withdrawn from the contract within the statutory period, and the withdrawal was justified, the Operator shall take measures for the Seller to accept the Product and return the Price paid to the Buyer.
  7. The Seller is the author and owner of the descriptions of the Products on the Supercoinsy website. The content of these Product descriptions is provided by the Seller to the Operator and the Operator is not responsible for them. In particular, the Operator shall not be liable in any way whatsoever for the Seller's warranties, representations, declarations and assurances that the Product is original and fit for the agreed use (including the use of any similar phrase).

§5 Complaints regarding the Purchase Agency Service

  1. If the Buyer believes that the Brokerage Service is not provided by the Operator or is not provided in accordance with the provisions of the Terms and Conditions, the Buyer may file a complaint using the contact form. The complaint should contain the name, surname and e-mail address of the Buyer, a description of the facts and the objections raised, under pain of calling the Operator to supplement the complaint.
  2. The Operator shall consider the complaint within 14 (fourteen) working days from the date of delivery of the complaint. Failure to consider the complaint within this period does not mean that the Operator recognizes the complaint. The Operator shall send information about the result of the complaint procedure conducted to the Buyer at the e-mail address provided by the Buyer in the complaint.

LEGAL NOTICE

Remember that we are not a party to the contracts between you and the Seller. We only perform the strictly specified in the Terms and Conditions, consisting of enabling you to conclude, execute and settle the Product purchase agreement with the Seller, acting as your representative. However, we are not responsible for your or the Seller's actions or omissions, and we do not assume any liability to you in connection with the conclusion, execution as well as settlement of the Product Purchase Agreement. You must resolve any claims or disputes on your own, without our involvement. We are solely responsible for the proper provision of the purchase agency service. We are not responsible for the timely delivery of Products by the Seller, compliance with the Contract, physical and legal defects, payment of all public benefits, taxes, customs, excise, VAT, etc., processing of complaints, honoring the rights of Buyers by the Seller. Any complaints, grievances regarding the conclusion, execution or settlement of the Product Purchase Agreement we may forward to him. We also do not provide any legal or tax advice related to the conclusion, performance or settlement of the Contract.

Unless otherwise agreed by the Seller and the Buyer, the Product Purchase Agreement is concluded in accordance with the model included in Appendix number 2 - Model Product Sale-Purchase Agreement.

Payment Transactions made through the Intermediary are excluded from the application of Directive PSD2 - of the European Parliament and of the Council (EU) 2015/2366 of November 25, 2015 on payment services in the internal market, amending Directives 2002/65/EC, 2009/110/EC, 2013/36/EU and Regulation (EU) No. 1093/2010 and repealing Directive 2007/64/EC, for according to Art. 3(b) it does not apply to payment transactions from payer to payee through a commercial agent authorized - by contract - to negotiate or conclude transactions for the sale or purchase of goods or services on behalf of only the payer or only the payee. The Operator is a commercial agent authorized by the Buyer - on the basis of the contract (these Terms and Conditions) to enter into transactions for the purchase of Products exclusively on behalf of the Buyer (the payer, i.e. the payer), and the Operator may not simultaneously represent the other party to the same transaction, i.e. the Seller.

§6 Contact with Operator

  1. Unless otherwise provided in the Regulations, the Buyer's contact with the Operator shall be:
    1. By electronic means - by e-mail to: [email protected];
    2. Through the facebook profile named: SuperCoinsy

In any case, on business days from 8 a.m. to 11 p.m. Business days are considered to be days from Monday to Friday, excluding public holidays according to the Cyprus calendar.

  1. All trademarks, brand names and trademarks belong to their legal owners, and the Operator uses them for informational purposes only.
  2. It is forbidden for the Buyer to violate the Operator's personal rights, in particular by sharing information, messages or comments using electronic devices on websites, forums and social media: Facebook.com, Twitter.com etc.

§7 Terms of Use

  1. By registering on the Platform, you accept these Terms and Conditions, at the same time agreeing to the processing of your personal data needed for the proper operation of the Platform, in particular, in order to be able to use the Intermediary Purchase Service to the extent necessary.
  2. The rules for processing your personal data are contained in our Privacy Policy, which is available at: https://supercoinsy.com/article/polityka-prywatnosci
  3. In addition, by registering on the Platform, you may agree to receive at your email address and phone number (if you have provided us with one) promotional materials or advertisements from the Platform, our partners and associates, also newsletters about promotions and our new products.

§8 Compliance with rules of the Games

  1. The Buyer, by purchasing an Electronic Product, agrees to perform the Product Purchase Agreement, as well as the use of the Product in the Game, which means that it is in accordance with the rules of the Game or the consent has been given by the owner of the Game or a person authorized to do so. Otherwise, the Buyer is obliged to immediately resign from the Product Purchase Agreement, and if he/she is past the stage of entering into the Product Purchase Agreement, he/she should not enter into further Agreements.
  2. It is the Buyer's sole responsibility to comply with the terms and conditions of the Game.
  3. The Operator is not obligated to verify whether the Buyer complies with the rules of the Game.
  4. If the Buyer does not abide by the rules of the Game or breaks the rules of paragraphs 1-3, the Operator shall not be liable to the Buyer, the publisher or the owner of the Game.

§9 Copyright in the Platform

  1. All copyrights, intellectual property rights, industrial property rights or other rights belonging to the Platform, its parts, source code as well as the right to own a copy of the Platform belong to the Operator.
  2. Pursuant to the Terms and Conditions, the Buyer does not acquire any rights to the Platform other than those granted to it by the Terms and Conditions.
  3. The Buyer is obliged to comply with the rules contained in paragraph 1.
  4. In particular, the Buyer is prohibited from:
    1. fix and reproduce the Platform - to make copies of the Platform using techniques such as printing, reprography, magnetic disk and digital techniques;
    2. trading on the original Platform or its copies where it has been embedded - distributing, free lending, renting the original or its copies;
    3. to distribute the Platform by means other than those set forth in (b), i.e., public appearances, exhibitions, presentations, communications, broadcasting and playback, as well as to publish the Platform in a program that is accessible to the public to all those who wish to do so;
    4. making changes to the source code of the Platform;
    5. permanently or temporarily reproduce the Platform in whole or in part, in any form;
    6. translate, adapt, transform or otherwise modify the Platform;
    7. disrupt the operation of the Platform, as well as interfere with its operation;
    8. remove or circumvent the Platform's protections against reproduction or distribution of the Platform;
    9. removing or modifying without authorization the copyright information and its owner.
  5. Any violation of the Platform's copyrights will be met with a response from the Operator. The Operator announces that in the case of granting permission for the use of the Platform by another website, the minimum license fees are 50,000 (fifty thousand) euros per year and 50 (fifty) percent of the revenue generated by that other website from the operation of the Platform. These fees are minimum fees. In the event of infringement of the Platform's copyrights, the Operator may claim compensation for damages caused by such infringement based on general rules or by paying three times the amount of remuneration due for granting permission to use the Platform.

§10 Technical requirements needed to use the Platform

  1. Use of the Platform requires:
    1. permanent access to the Internet;
    2. a properly configured Internet browser that supports Cookies - Microsoft Internet Explorer version no older than 7.0 or Mozilla Firefox version no older than 2.0;
    3. Java Script and Cookies enabled;
    4. active and properly configured e-mail box;
    5. a connection speed of not less than 512 KB;
  2. The Operator is not obliged to train the Buyer in the use of the Platform. The Buyer is obliged to do it on their own, using the "HELP" tab.... The information contained therein is not part of the terms and conditions, but is only an instruction on how to use the Platform.
  3. The Buyer is aware that the use of additional software, such as AdblockPlus or Flashblock, may cause problems with proper operation or completely disrupt it.

§11 Operator's Liability

  1. The Operator is not responsible for any act or omission of the Buyer using the Platform.
  2. The Operator is not obligated to verify whether an act or omission made by the Buyer is lawful.
  3. The Buyer is fully responsible for his/her actions and mistakes while using the Platform.
  4. Except as otherwise provided in the Terms and Conditions, the Operator is obliged to compensate the Buyer for damages that resulted from limited access or lack of access, but only if it was the Operator's willful fault. It is the Buyer's responsibility to provide evidence that proves this.
  5. The Operator's liability to the Buyer should cover only the actual damage and does not cover loss of profit (lucrum cessans) and is limited to the sum of 100 (one hundred) euros.
  6. To the maximum extent permitted by law, the Operator shall not be liable for any actions or damages resulting from:
    1. the Buyer's failure to comply with the technical requirements needed to use the IT system used by the Operator;
    2. inability to use the Platform due to reasons beyond the Operator's reach;
    3. force majeure, wars, terrorist attack, fire and flood in the server room, hacking attack, failure, reasons dependent on the ISP, damage or error in the Buyer's system or device, error in the server room, reasons dependent on third parties (telecommunications provider, hosting, bank, mail, courier, email, domain manager and similar services, payment operator);
    4. unauthorized use of the Platform by the Buyer or another person;
    5. harmful or law-breaking behavior or negligence of an Internet user;
    6. due to software other than the Platform (e.g. Microsoft Windows);
    7. rejection of emails by servers other than the Platform's servers, e.g., due to filters, blocking or error of such systems;
    8. in other cases described in these Terms and Conditions;
    9. viruses and trojans.
  7. The Operator is not responsible for the marking of its messages or the Buyer's messages as spam by email servers used by the Buyer or the Operator.
  8. The Operator has the right to order a technical interruption in the operation of the Platform. In such case, the Operator shall inform the Buyer by message, unless the interruption was unexpected or sudden.
  9. The Operator has the right to temporarily limit some features of the Platform, make them active only during certain hours, or impose restrictions on them if the lack of a limit could reduce the stability of the Platform. The Operator is responsible for the consequences of the aforementioned actions.
  10. The Operator is not responsible for damages incurred by the Buyer resulting from the use of an unsecured computer or incorrectly functioning anti-virus software. In particular, for intrusions into: the system used by the Buyer, his e-mail, password, username made by a third party or a virus on the Buyer's computer.

§12 Transfer of the Platform

The Operator has the right to transfer the rights and obligations contained in the Terms and Conditions to third parties, as well as to assign tasks concerning these rights and obligations to third parties. In particular, it may sell, donate, rent or establish the Platform. The Operator also has the right to change the business or legal concept of the Platform. The Operator shall inform the Buyer of such intentions by communication. In such case, the terms and conditions of the amendment of the Terms and Conditions shall be fulfilled.

§13 Final Provisions

  1. The appendices to these Terms and Conditions are an inseparable part thereof. These are:
    1. Appendix No. 1 - Privacy Policy
    2. Attachment No. 2 - Model Contract of Sale-Purchase of Products.
  2. The Regulations are available for free to any Buyer at: https://supercoinsy.pl/article/regulamin such form that the Buyer, prior to or at the time of using the Platform, is able to receive, restore and preserve (excluding emergencies) the content of the Terms and Conditions using the IT system he uses. If you are in doubt about the meaning of the terms of the Terms and Conditions, you may contact the Operator.
  3. The Operator has the right to change the Terms and Conditions at any time. The Operator shall inform about the planned change to the Terms and Conditions on the Platform's website, 7 days before the date of implementation of the changes ("Update Date") also allowing Buyers visiting the site to familiarize themselves with the amended content of the Terms and Conditions.
  4. When a Buyer logs in to the Platform for the first time, occurring from 7 days prior to the Update Date, he/she will be presented with a Message containing the information referred to above and also familiarizing himself/herself with the amended content of the Terms and Conditions, and enabling acceptance of the changes or refusal of acceptance, which is equivalent to termination of the Platform Use Agreement by the Buyer, whereby:
    1. if the first login takes place up to and including the Update Date - termination of the Agreement shall take place on the Update Date;
    2. if the first login occurs after the Update Date - termination of the Agreement occurs upon refusal of acceptance.
  5. The Terms and Conditions, as amended, apply to the activities of the Buyer and the Operator, in particular to the Purchase Intermediary Service and their effects (in terms of legal relations with this Buyer), made:
    1. if the first login occurs up to and including the Update Date - from the Update Date;
    2. if the first login occurs after the Update Date - from the date of acceptance of the changes by the given Buyer.
  6. The provisions of the previous version of the Terms and Conditions shall apply to the activities of the Operator and the Buyer, in particular the Purchase Intermediary Service and their effects made prior to the Update Date/Date of acceptance of the changes by the Buyer in question, respectively.
  7. The law governing the use of the Platform, the Purchase Intermediary Service and any legal relationship between the Buyer and the Operator shall be the law applicable to the seat of the Operator, i.e. the Republic of Cyprus.
  8. All disputes between the Buyer and the Operator arising from the use of the Platform as well as the Purchase Intermediary Service shall be resolved by the Court in Cyprus having jurisdiction over the Seller's seat.
  9. The Terms and Conditions in the current version apply to the activities of the Operator and the Buyer, in particular to the Purchase Intermediary Services as well as their effects made from: 01.07.2025.  

 

Model Agreement (Contract) of Sale-Purchase of Products concluded through the mode of the Purchase Intermediary Service

§1 General Provisions

  1. This Sale-Purchase Agreement of Products is entered into between the Buyer - represented by: NXPR Virtual Commerce LTD, Gladstonos, 83, 3032, Limassol, Cyprus, with identification number HE 459937 and tax number 60177007V hereinafter referred to as: "Operator" being the Operator of the Platform Supercoinsy.com and Supercoinsy.pl i.e. the platform intermediating in the services of buying and selling Electronic Products in the mode of Intermediary Buying (Purchasing) Service provided by the Operator, and the Seller, through the platform Supercoinsy (hereinafter: "Platform").
  2. The subject matter of the Contract is the Electronic Product ("Electronic Product") indicated in the Seller's advertisement, i.e.: virtual object, virtual currency in an online game (hereinafter: "Game"), in particular Coins (coins) for EA FC game, boosting service, activation keys for online games and subscriptions.
  3. The Operator may represent, in the case of one Electronic Product Sale-Purchase Agreement, only one party to this agreement. It is not possible for the Operator to represent both the buyer and the seller at the same time. It is not possible, within the scope of one agreement, to provide simultaneously the service of intermediation in purchase for the Buyer and the service of intermediation in sale for the Seller.
  4. Only the Buyer and the Seller are parties to the Sale-Purchase Agreement. The Operator is not a party to the Sale-Purchase Agreement, he acts exclusively on behalf of, for and on account of the Buyer. He is authorized to conclude Sale-Purchase Agreement of Products with the Seller, as well as to make declarations of intent on behalf and for the account of the Buyer to the Seller and to receive declarations from the Seller (within the scope of the Sale-Purchase Agreement, as well as to execute payments by receiving the purchase price of the Product from the Buyer and transferring it to the account of the Seller or another entity designated by the Seller ("Purchase Intermediation").
  5. All actions with the Seller shall be performed by the Operator solely on behalf of, for and on account of the Buyer, as the Buyer's representative.
  6. The Purchase Price of the Product shall be paid by the Buyer exclusively through the Operator. For this purpose, the Operator is authorized to accept from the Buyer the amount of the Purchase Price for the Product and transfer it to the account of the Seller or any other entity designated by the Seller for the purpose of executing the Product Sale-Purchase Contract.
  7. The Seller is obliged to transfer ownership of the Product directly to the Buyer.
  8. The Seller is obliged to handle all complaints and returns. At the same time, the Buyer may authorize the Operator to file a complaint and to carry out the complaint procedure, in particular, to perform the return of the Product, to make any claims, including the request to replace the Product with a defect-free one or to obtain a refund of the Price and to accept the defect-free Product and to accept, on behalf of the Buyer, the refund of the Price from the Seller and to transfer it to the Buyer's account. Defect-free Products delivered by the Seller in the execution of the claim are not the property of the Operator.
  9. Exclusively the Seller shall be obliged to pay all public charges related to the sale of Electronic Products, and the Operator shall not be liable for the same.
  10. Exclusively the Seller is obliged to issue VAT invoices or other accounting documents to the Buyer documenting the Product Sale-Purchase Agreement.

§2 Payment of the Price

  1. The Buyer shall pay the Price in full. The execution of the Order is possible only after payment of the full Price. In case of partial payment of the Price, the Sale-Purchase Agreement is not subject to execution. In this case, the Buyer is obliged to pay the full amount of the Price of the Product within the indicated period, and after its ineffective expiration - the Seller may withdraw from the Sale- Purchase Contract by making a statement to the Buyer. In this case, the amount paid for partial payment of the Price will be returned to the Buyer.
  2. Payment of the Price shall be made by Buyers in the following currency: EUR, USD, PLN, GBP, CZK
  3. The following forms of payment are acceptable:
    1. Cashbill;
    2. PayOp;
    3. NowPayments;
    4. PaySafeCard codes
    5. Coinbase;
    6. SC Points (internal means of exchange in the service)
  4. The date of payment of the Price is:
    1. in case of payment by bank transfer - the date of crediting the Operator's bank account with the transferred amount;
    2. in the case of fast payments - the date of crediting the settlement account belonging to the payment operator;
  5. The Order is forwarded by the Operator on behalf of the Buyer to the Seller, and upon payment of the Price, the Operator will inform the Seller that the payment has been settled and the Seller will be able to start processing the Order.
  6. Since the payment made by the Buyer for the Products should be made through the Operator's account, the Buyer authorizes the Operator to receive payments from the Buyer intended for the Seller and then transfer them to the Seller or another entity designated by the Seller. Thus, the Operator is authorized to receive payments of the Price from Buyers intended for the Seller for payment of the Price using bank accounts and other means allowing to accept payments (including those belonging to the Operator).
  7. The Operator is not responsible for the negligence of the bank, payment operators, payment agents or mobile operators.

§3 Compliance with the rules of the Games

  1. The Buyer, by purchasing the Products, undertakes to execute the Sale-Purchase Agreement as well as to use the Product in the Game, which means that it is in accordance with the rules of the Game or the permission has been given by the owner of the Game or a person authorized to do so. Otherwise, the Buyer is obliged to immediately refrain from entering into a Sale-Purchase Agreement, and if he has already entered into such Agreements, he should not enter into any further ones.
  2. The Seller reserves the right not to make the Products available to Buyers who use the Products in violation of the rules of the Game.
  3. It is the Buyer's sole obligation to comply with the terms and conditions contained in paragraphs 1 and 2.
  4. The Seller is not obligated to verify whether the Buyer complies with the rules of the Game.
  5. If the Buyer does not abide by the rules of the Game or breaks the rules contained in paragraph 1 or 2, the Seller shall not be liable to the Buyer, the publisher as well as the owner of the Game.

§4 Specific Rules for Products

  1. The Seller shall not be liable for preventing access to, blocking or clearing (zeroing) the account or accounts for which the virtual currency was purchased, in particular EA EC Game Coins purchased from the Store. Such complaints should be submitted by the Buyer to the owner of the Game or its publisher. The Buyer is not entitled to any compensation. The Seller shall not refund any money, even if the Product cannot be used by the Buyer, in particular due to a violation of the rules of the Game or an error by the owner of the Game or its publisher.
  2. The Buyer is aware that the purchase of Products may involve receiving a warning from the owner of the Game or its publisher, deletion of the Buyer's account or its suspension, blocking access to his Account, for which the Seller is not responsible.
  3. The Seller is not responsible for the error of the owner of the Game or its publisher, in particular, for the possible expiration of the account or its suspension caused by the use of illegally obtained items.
  4. The Seller shall not be liable for excessive use of the Products by the Buyer.

§5 Orders and delivery

  1. The Seller shall notify the Buyer through the Operator of the expected delivery date, indicating that it is the expected date, and provide the Buyer with the order number.
  2. The product is delivered by the Seller directly to the Buyer.
  3. Orders are fulfilled within the time specified when placing the order. If the Product takes longer to be delivered than the time stated, the Buyer is entitled to a refund, but only if the Product has still not been delivered.
  4. The Seller is not responsible for delays resulting from any act or omission other than its willful fault, such as delays on the part of the bank, payment operators, mobile operators, errors, malfunctions, server bugs or platforms.
  5. The order can be fulfilled only if the Buyer has paid the full amount.
  6. The Seller reserves the right not to execute the Buyer's order and refund the money in case of a sudden change in the situation that could not be foreseen. In such a case, the Seller shall make a refund within 14 days of informing the Buyer of the non-performance of the order.
  7. The Seller is not responsible for the Buyer's errors at the time of payment execution. If such a situation occurs, the Buyer is obliged to contact the payment operator.
  8. The Seller has the right to conduct promotions and give discounts. The rules for conducting promotions and granting discounts may be changed from time to time and should depend only on the Seller.
  9. The Seller reserves the right to verify the identity of the Buyer in order to carry out the Sale-Purchase contract. The Seller has the right to request from the Buyer a document or information confirming the identity of the Buyer. The Seller has the right to refuse to complete the contracts, without giving any reason, especially when the verification has not been completed successfully.
  10. The Seller shall not be responsible for errors, bugs, inadequate operation of the Products over which he has no control. In case of malfunction or error of EA servers or payment operators, the deliveryof the Product may be prolonged.

§6 Exclusion of the right to withdraw from the Contract

  1. Due to the nature of the items sold, i.e. virtual items, virtual currencies for online games, in particular EA and EC game Coins (coins), activation keys for online games and subscriptions (products), once a Product is purchased, it cannot be returned unless it is defective, as discussed below.
  2. This rule also applies to sales in the territory of the European Union in countries where Directive 2011/83/EU of the European Parliament and of the Council of 25.10.2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council has been implemented.
  3. According to Article 16 of the Directive: Member States may not provide for the right of withdrawal set forth in Articles 9-15 for distance and off-premises contracts in the following cases:

(m) the supply of digital content which is not supplied on a durable medium, if the performance has begun with the consumer's prior express consent and after the consumer has acknowledged the loss of his right of withdrawal thereby.

  1. A consumer, residing in the territory of the EU or being a citizen or resident of an EU country by purchasing a Product agrees to the  performance in full - delivery of digital content and acknowledges the loss of his/her right of withdrawal in this way within the meaning of Article 16 (m) of Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights.

§7 Seller's liability

  1. The Seller is not responsible for any act or negligence of the Buyer using the Platform.
  2. The Seller is not obliged to verify whether an action or negligence performed by the Buyer is lawful.
  3. The Buyer is fully responsible for his/her actions and mistakes while using the Platform.
  4. The Seller's liability to the Buyer should only cover the actual damage and does not cover loss of profit (lucrum cessans) and is limited to the sum of the value of the Product and an additional amount of 100 (one hundred) euros.
  5. To the maximum extent permitted by law, the Seller shall not be liable for any actions or damages resulting from:
    1. The Buyer's failure to comply with the technical requirements needed to use the IT system used by the Seller or the Operator;
    2. Buyer's failure to use the Platform;
    3. Force majeure, wars, terrorist attack, fire and flood in the server room, hacking attack, breakdown, reasons dependent on the Internet service provider, damage or error of the Buyer's system or equipment, error in the server room, reasons dependent on persons (telecommunication service provider, hosting service provider, bank, mail, courier, e-mail, domain manager and similar services, payment operator);
    4. Unauthorized use of the Platform by the Buyer or any other person;
    5. Harmful or law-breaking behavior or negligence of an Internet user.
    6. Due to software;
    7. Rejection of emails by servers, e.g. due to filters, blockers or error of such systems.
    8. In other cases described in this Agreement;
    9. Viruses and Trojans;
  6. The Seller is not responsible for marking its messages or Buyer's messages as spam by email servers used by either Buyer or Seller.
  7. The Seller is not responsible for damages incurred by the Buyer resulting from the use of an unsecured computer or incorrectly functioning antivirus software. In particular, for intrusions into: the system used by the Buyer, his e-mail, password, username; made by a third party or a virus on the Buyer's computer.

§8 Claims

  1. The Buyer shall be entitled to claims against the Seller under the warranty, in accordance with applicable regulations ("Claims").
  2. The Seller shall be solely responsible for the performance of the Sale-Purchase Agreement. He shall be a party to all claims of the Buyer.
  3. The Seller may provide a warranty for the Product, under the terms and conditions specified in the warranty card or other document sent with the Product. Exercise of rights under the warranty is carried out under the terms of the card/document. The Buyer is obliged to deliver the Product to the Seller at his own expense.
  4. The Seller is the author and owner of the descriptions of the Products on the Supercoinsy website. The content of these Product descriptions is provided by the Seller to the Operator and the Operator is not responsible for them. In particular, the Operator shall not be liable in any way for the Seller's warranties, representations, declarations and assurances that the Product is original and fit for the agreed use (including the use of any similar phrase).
  5. The Buyer has the right to submit a complaint in writing to the Seller's registered office address or by email to the Seller's email address indicated on the Site, or through the contact form available on the Platform, including through the Operator, if:
    1. The Product has not been delivered or
    2. Product is defective.
  6. The complaint should contain the name and surname or name of the Buyer, his e-mail address, a detailed description of the situation and the claims made by the Buyer. If the complaint does not contain all the required data, the Seller will call the Buyer to supplement it, under pain of leaving the complaint unprocessed.
  7. If the Product has not been delivered, the Seller shall make every attempt to deliver the Product immediately, and if this is not possible, the Buyer shall be refunded the Price paid.
  8. If the Product is defective, the Seller shall replace the Product with a new one free of defects, unless the Product is unavailable, in which case the Buyer shall receive a refund of the Price paid. If the redelivered Product is defective, the Buyer may, at his/her option, demand redelivery of a defect-free Product or refund of the paid Price.
  9. The Seller should consider the complaint within 14 (fourteen) working days from the day of receipt of a correct complaint, containing all the required data. Failure to respond within this time does not mean that the complaint has been accepted by the Seller. The Seller shall inform the Buyer of the decision. The deadline for processing the Complaint may be extended, in particular due to, for example, the need for a thorough analysis of the grounds for the complaint.
  10. The Seller may check the Product purchased by the Buyer for possible defectiveness. In particular, this applies if the Buyer alleges that the purchased activation key has already been previously activated, or it applies to a different program or a different version of the program than that indicated by the Seller. The Seller may also make recognition of the Complaint conditional on the Buyer signing a statement and sending it in writing or a scan that reads:

"Aware of criminal liability for making false statements and liability before the law, I declare that all the circumstances given by me in the Complaint marked............. circumstances, in particular regarding the defectiveness of the Product named .............. are true and accurate, in particular, the defects of the Product did not arise due to reasons attributable to me."

§9 Final Provisions

  1. The Sale-Purchase Agreement is concluded through the Platform.
  2. The Sale-Purchase may also be amended through the Platform.
  3. The Sale-Purchase Contract shall be governed by the law applicable to the Seller's registered office or place of residence.
  4. Any disputes from the Sale-Purchase Agreement shall be considered by the court having jurisdiction over the registered office or place of residence of the Seller.
  5. If the Seller is an entrepreneur and the Buyer is a natural person from the EU territory, who makes the purchase without connection with business and not for professional purpose (i.e. he is a consumer), the provisions of this Agreement do not violate the mandatory consumer protection regulations. If any provision of the Agreement conflicts with mandatory consumer protection regulations, that provision shall not be binding on the consumer, and the provisions of common law closest to that provision shall be applied instead.
  6. This Model  Sale-Purchase Agreement shall apply to agreements concluded from: 01.07.2025

 

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